Shipping & Delivery

Shipping & Delivery

Please note, international shipping times and rates will vary from the times and rates below. Please use the shipping calculator during checkout * Estimated delivery time based on when your item is shipped, not when your order is placed. All retails orders are ship within 14-21 days.

Customs, Duties, and Taxes

The purchaser is responsible for making sure the jewelry can be lawfully imported to your destination country. When you are ordering from peterstone.com, the buyer is the importer of record and must comply with all laws and regulations of your destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees charged by your destination country. The receiver of international jewelry items may be subject to such import taxes, customs duties and fees, which are charges once the shipment reaches your country. Any charges for customs clearance are the responsibility of the buyer; we have no control over these charges and do not know if charges will apply and what they may be if any. Customs policies vary from country to country; If you are not sure you should contact your local customs office for information. When customs clearance procedures are required, it may cause possible delays beyond our original delivery estimates, but in most cases are are non issues.

How much is shipping?

Once you’ve clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

Can I track my order?

We rely on a global shipping to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.

Where does my order ship from?

We ship by Thailand Postal service. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.